Privacy Policy

Last updated: April 15, 2026

Welcome to YourEA. YourEA is a concierge and executive assistance platform that helps users with introductions, logistics, travel, scheduling, coordination, research, and other personal or professional assistance services.

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have.

This policy is designed in line with the Indian Information Technology Rules, which require websites collecting personal information to clearly state what data is collected, why it is collected, how it is used, whether it is shared, and what security practices are followed.

1. Information We Collect

We may collect the following information when you use the YourEA website, create an account, contact us, or use our services:

Personal Information

• Full name
• Email address
• Mobile number
• Company name
• Job title
• City / country
• Billing information
• Government-issued ID or verification documents, if required for certain services

Service-Related Information

• Details of tasks, requests, bookings, introductions, meetings, travel plans, or other instructions you provide
• Preferences, priorities, and requirements shared with us
• Documents, files, notes, links, or attachments uploaded by you
• Communication history with our team

Technical Information

• IP address
• Browser type and version
• Device information
• Website usage and interaction data
• Cookies and similar technologies

Payment Information

If you make a payment, payment information may be processed by a third-party payment provider. We do not store full debit card, credit card, or banking credentials on our servers.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Deliver executive assistance and concierge services
• Coordinate meetings, travel, bookings, introductions, research, and other requested services
• Contact you regarding your requests or account
• Improve our website and services
• Personalize your experience
• Process payments and invoices
• Prevent fraud, misuse, or unauthorized access
• Comply with legal obligations
• Send service updates, reminders, or important notifications

We may also use your information to send occasional updates, newsletters, or marketing communication. You can opt out at any time.

3. Introductions and Third-Party Sharing

Because YourEA facilitates introductions, bookings, and coordination, we may share relevant information with third parties only when necessary to perform the service you requested. Examples include:

• Sharing your name and context with a potential expert, advisor, or contact before arranging an introduction
• Sharing travel or booking details with airlines, hotels, restaurants, or event organizers
• Sharing your information with payment processors, technology vendors, or service providers helping us operate the platform

We only share the minimum information reasonably required.

We do not sell your personal information to advertisers or unrelated third parties.

4. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Keep you logged in
• Understand website usage
• Improve functionality and performance
• Remember your preferences

You can disable cookies through your browser settings, but some parts of the website may not work properly.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. These may include:

• Password-protected systems
• Encryption
• Secure servers
• Restricted internal access
• Regular monitoring and backups

Indian law requires organizations handling personal information to maintain reasonable security practices and procedures.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary:

• To provide the services you requested
• To maintain records for business, legal, or tax purposes
• To resolve disputes or enforce agreements

After that, your information may be deleted, anonymized, or securely archived.

7. Your Rights

You may contact us at any time to:

• Request access to your information
• Correct inaccurate information
• Update your account details
• Request deletion of your information
• Withdraw consent for certain uses
• Opt out of marketing communication

Please note that deleting certain information may affect our ability to provide services.

8. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, booking platforms, payment gateways, or external services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

9. Children's Privacy

YourEA is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

10. International Users

If you access YourEA from outside India, you understand that your information may be processed and stored in India or other countries where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the “Last Updated” date and may notify you through the website or by email.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

You may also contact us if you wish to access, correct, or delete your personal information.